What Goodwill Doesn’t Want You to Know About Its Employee and CEO Salaries

Goodwill is a well-known nonprofit organization that aims to help people in need find jobs and improve their lives. But how much does Goodwill pay its employees, especially its top executives? And what are the requirements and benefits of working for Goodwill? In this article, we will explore these questions and more, based on the latest data available as of 2023.

Goodwill operates as a network of independent, community-based organizations that provide various services, such as job training, career counseling, education, and retail. Each Goodwill has its own CEO, board of directors, and budget. Therefore, the salaries and benefits of Goodwill employees may vary depending on the location and size of the organization.

Goodwill Ceo Salary

The average salary of a Goodwill President and Chief Executive Officer is $163,432 per year, with a range of $123,000 to $229,000. This is comparable to the salaries of other nonprofit CEOs, such as the CEO of the Salvation Army, who earns $175,000 per year, or the CEO of the American Red Cross, who earns $694,000 per year.

However, some Goodwill CEOs earn much more than the average. For example, the CEO of Goodwill Industries International, Steven Preston, earned $652,000 in 2019. And the CEO of Goodwill of Central and Northern Arizona, Timothy O’Neal, earned $882,288 in 2014, making him the highest-paid nonprofit CEO in Arizona. These high salaries have sparked some controversy and criticism, as some people question whether they are justified and aligned with Goodwill’s mission.

Goodwill Average Salary

On the other hand, Goodwill also employs many low-wage workers, such as retail sales associates, cashiers, stock clerks, and janitors. According to Indeed, the average hourly wage of a Goodwill employee is $11.32, with a range of $7.25 to $20.00. This is slightly higher than the federal minimum wage of $7.25, but lower than the living wage of $16.54 for a single adult in the US.

Goodwill claims that it offers competitive wages and benefits to its employees, such as health insurance, paid time off, employee discounts, retirement plans, and tuition assistance. However, some employees have reported dissatisfaction with their pay, benefits, work environment, and management. Some employees have also accused Goodwill of exploiting disabled workers, who are paid below the minimum wage under a special provision of the Fair Labor Standards Act.

Conclusion

Goodwill is a complex and diverse organization that pays its employees differently depending on their roles, locations, and performance. While some Goodwill CEOs earn high salaries that may raise some eyebrows, others earn modest salaries that reflect their commitment to the cause. And while some Goodwill employees enjoy their jobs and benefits, others struggle to make ends meet and feel undervalued. As a potential employee or donor, it is important to do your own research and find out more about the specific Goodwill that you are interested in.

Most Asked Questions And Answers About Goodwill Salaries:

• Q: What is the salary of the CEO of Goodwill?
• A: The salary of the CEO of Goodwill varies depending on the organization and the year. According to Glassdoor, the average salary of a Goodwill President and Chief Executive Officer is $163,432 per year, with a range of $123,000 to $229,000¹. However, some Goodwill CEOs earn much more than the average, such as the CEO of Goodwill Industries International, who earned $652,000 in 2019², or the CEO of Goodwill of Central and Northern Arizona, who earned $882,288 in 2014³.
• Q: How much does Goodwill donate to charity?
• A: Goodwill is a nonprofit organization that reinvests most of its revenue into its programs and services. According to its 2019 annual report, Goodwill generated $6.1 billion in revenue, of which $5.3 billion (87%) was spent on program services, $0.6 billion (10%) was spent on supporting services, and $0.2 billion (3%) was retained as net assets. Goodwill does not donate money to other charities, but it does partner with other organizations to provide more opportunities and resources to its clients.
• Q: How much does Goodwill pay its employees?
• A: The pay of Goodwill employees depends on their roles, locations, and performance. According to Indeed, the average hourly wage of a Goodwill employee is $11.32, with a range of $7.25 to $20.00. This is slightly higher than the federal minimum wage of $7.25, but lower than the living wage of $16.54 for a single adult in the US. Goodwill also offers competitive wages and benefits to its employees, such as health insurance, paid time off, employee discounts, retirement plans, and tuition assistance.
• Q: What are the requirements to work for Goodwill?
• A: The requirements to work for Goodwill vary depending on the position and the organization. Generally, Goodwill looks for candidates who share its values of respect, stewardship, ethics, learning, and innovation. Some positions may require specific skills, education, experience, or certifications. For example, to work as a retail sales associate, you may need a high school diploma or equivalent, basic math and computer skills, and customer service experience. To work as a career coach, you may need a bachelor’s degree in human services, counseling, or a related field, and at least two years of experience in workforce development or case management.
• Q: What are the benefits of working for Goodwill?
• A: The benefits of working for Goodwill include not only the financial compensation, but also the personal and professional growth, the social impact, and the work-life balance. Goodwill offers its employees opportunities to learn new skills, advance their careers, and make a difference in their communities. Goodwill also provides its employees with flexible schedules, supportive management, and a positive work culture. According to Glassdoor, 71% of Goodwill employees would recommend working at Goodwill to a friend, and 76% approve of the CEO.
• Q: How do I apply for a job at Goodwill?
• A: To apply for a job at Goodwill, you can visit the Goodwill Careers website, where you can search for available positions by keyword, location, or category. You can also create an account and upload your resume, cover letter, and other documents. Alternatively, you can visit your local Goodwill store or office and ask for an application form. You may also need to complete an online or in-person assessment, depending on the role. After submitting your application, you may be contacted for an interview, where you can showcase your skills, personality, and fit for the organization.
• Q: How do I contact Goodwill?
• A: To contact Goodwill, you can use the following methods:
  • Phone: You can call the Goodwill Customer Service at 1-800-GOODWILL (1-800-466-3945), Monday through Friday, from 8 a.m. to 5 p.m. ET. You can also call your local Goodwill organization, which you can find using the Goodwill Locator tool.
  • Email: You can email the Goodwill Customer Service at contactus@goodwill.org. You can also email your local Goodwill organization, which you can find using the Goodwill Locator tool.
  • Mail: You can mail the Goodwill Customer Service at Goodwill Industries International, Inc., 15810 Indianola Drive, Rockville, MD 20855. You can also mail your local Goodwill organization, which you can find using the Goodwill Locator tool.
  • Social Media: You can follow and message Goodwill on various social media platforms, such as Facebook, Twitter, Instagram, YouTube, LinkedIn, and Pinterest.
• Q: How do I donate to Goodwill?
• A: To donate to Goodwill, you can either drop off your items at a Goodwill donation center, or schedule a home pickup service. You can find your nearest Goodwill donation center using the Goodwill Locator tool. You can also check the list of items that Goodwill accepts and does not accept. You can request a receipt for your donation, which you can use for tax purposes. You can also make a monetary donation to Goodwill online, by mail, or by phone.
• Q: How do I shop at Goodwill?
• A: To shop at Goodwill, you can either visit a Goodwill retail store, or shop online. You can find your nearest Goodwill retail store using the Goodwill Locator tool. You can also check the store hours, specials, and events. You can shop online at shopgoodwill.com, where you can bid on a variety of items, such as clothing, jewelry, books, electronics, and more. You can also shop online at goodwillbooks.com, where you can buy new and used books